Passport FAQs

Available Perks

Perk partners and offers available through Passport

Written by Vanessa Torre
Updated over a week ago

How does OneValley handle direct competitors in the network?

Written by Michael Mok
Updated over a week ago

What information goes on my companies profile?

Written by Michael Mok
Updated over a week ago

Who are the Passport members?

Written by Michael Mok
Updated over a week ago

How do I edit my profile?

Written by Michael Mok
Updated over a week ago

How do I message another member?

Written by Michael Mok
Updated over a week ago

What kind of Investors are in VC Connect?

Written by Michael Mok
Updated over a week ago

What is the OneValley First Look?

Written by Michael Mok
Updated over a week ago

Can I message Investors from the Passport Slack?

Written by Michael Mok
Updated over a week ago

How many times can I apply to VC Connect?

Written by Michael Mok
Updated over a week ago

I'm an investor how do I join VC Connect?

Written by Michael Mok
Updated over a week ago

What happens after I connect with someone over VC connect?

Written by Michael Mok
Updated over a week ago

What is VC Connect?

Written by Michael Mok
Updated over a week ago

How can I participate in VC Connect as a startup?

Written by Michael Mok
Updated over a week ago

How do I know if an event is being hosted at a OneValley location?

Written by Michael Mok
Updated over a week ago

If I'm not a co-working member can I attend events at one of the OneValley centers?

Written by Michael Mok
Updated over a week ago

How do I know if the event is free or paid?

Written by Michael Mok
Updated over a week ago

Can I add my own event to the event calendar?

Written by Michael Mok
Updated over a week ago

How do I request a meeting with a mentor?

Written by Michael Mok
Updated over a week ago

Where can I find the list of OneValley mentors?

Written by Michael Mok
Updated over a week ago

How often can I meet with a mentor?

Written by Michael Mok
Updated over a week ago

Do I have to pay for mentorship?

Written by Michael Mok
Updated over a week ago

How can I become a mentor in the OneValley network?

Written by Michael Mok
Updated over a week ago

Who produces all content on Passport?

Written by Michael Mok
Updated over a week ago

Can I contribute to the library of Passport resources?

Written by Michael Mok
Updated over a week ago

What kind of resources are on Passport?

Passport Resources are comprised of actionable content, templates, guides and thought leadership.

Written by Michael Mok
Updated over a week ago

How do I add my company to the Preferred Partner Program

Written by Michael Mok
Updated over a week ago

What is the OneValley Preferred Provider Program?

The perfect place to discover and purchase all the tools and services you need to grow your business!

Written by Michael Mok
Updated over a week ago

Can I redeem an offer if I currently use a product or service?

Written by Michael Mok
Updated over a week ago

What do I do if the method to redeem does not work?

Written by Michael Mok
Updated over a week ago

How do I redeem an offer?

Written by Michael Mok
Updated over a week ago

How do I reserve a conference room?

All members of Passport can reserve conference rooms in any of GSVlabs coworking locations

Written by Michael Mok
Updated over a week ago

If I don't have a coworking membership can I book a conference room?

Written by Michael Mok
Updated over a week ago

Where can I find my upcoming bookings?

Written by Michael Mok
Updated over a week ago

Where can I see how many credits I have left for the month?

Written by Michael Mok
Updated over a week ago

How do I cancel an upcoming room booking?

Written by Michael Mok
Updated over a week ago

How much does it cost to book a conference room at a OneValley Innovation Center?

Written by Michael Mok
Updated over a week ago

If I book a room at a OneValley what should I do when I arrive?

Written by Michael Mok
Updated over a week ago

What should I expect from the OneValley Slack?

Just the greatest community of founders, innovators and thought leaders in the world!

Written by Michael Mok
Updated over a week ago

Who can I message from the Passport Slack?

Anyone you'd like!

Written by Michael Mok
Updated over a week ago

My company uses Slack as well, will I have to log in and out to view the Passport Slack Channels?

Written by Michael Mok
Updated over a week ago

Can I create my own Slack channels?

If you have an idea for a channel, we want to know about it!

Written by Michael Mok
Updated over a week ago

What is the today at OneValley channel for and how do I post on it?

#todayatgsvlabs is for announcements to our global communities!

Written by Michael Mok
Updated over a week ago

What should I do if someone is being abusive in one of the Slack Channels or directly to me?

Written by Michael Mok
Updated over a week ago

Slack Community Guidelines

OneValley is a place to collaborate, discuss Startups, help one another, or give or get feedback.

Written by Michael Mok
Updated over a week ago

How do I add or subtract a membership for my company?

Written by Michael Mok
Updated over a week ago

How do I reset my password?

Written by Michael Mok
Updated over a week ago

What forms of payment does OneValley accept?

Written by Michael Mok
Updated over a week ago

Can I pay in a different currency?

Written by Michael Mok
Updated over a week ago

Is there an application process to become a member of Passport?

Nope come one in!

Written by Michael Mok
Updated over a week ago

What should I expect to find on Passport?

Passport is a one stop shop for an early stage founder!

Written by Michael Mok
Updated over a week ago

Does OneValley make investments?

We provide members of Passport with $950,000 in free and discounted services!

Written by Michael Mok
Updated over a week ago

Do I need to be a startup to be a member of Passport?

We have something for everyone, whether your thinking about starting a business or running a Fortune 500!

Written by Michael Mok
Updated over a week ago

What should I do if I'm interested in a job opening?

Written by Michael Mok
Updated over a week ago